Privacy Policy

This Privacy Policy explains how Brendon Bridge Studios collects, uses, stores and protects your personal information when you visit this website, contact the studio or purchase an artwork.

Brendon Bridge Studios is an independent artist studio based in Johannesburg, South Africa. For the purposes of applicable data protection law, the studio is the responsible party for the personal information described in this policy.

We may collect information that you provide directly, including:

• Your name, email address and telephone number.
• Billing, delivery and transaction information.
• Artwork enquiries and correspondence with the studio.
• Information submitted when requesting a commission, studio visit or other service.

When you use the website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited and general website usage data.

We may use your personal information to:

• Respond to artwork, commission and general enquiries.
• Process and fulfil purchases.
• Arrange delivery, collection or studio visits.
• Provide customer support and transaction updates.
• Maintain business, accounting and legal records.
• Protect the website against misuse and security threats.
• Improve the website and understand how visitors use it.
• Send marketing communications where you have consented to receive them.

We process personal information where it is necessary to respond to your request, perform an agreement with you, comply with a legal obligation, pursue a legitimate business interest or where you have provided consent.

We may use trusted third-party providers to support website hosting, payments, ecommerce, communications, analytics and artwork delivery. These providers may process information only to the extent necessary to provide their services.

Payment card details are processed by the applicable payment provider and are not ordinarily stored directly by Brendon Bridge Studios.

Where a provider processes information outside South Africa, we take reasonable steps to ensure that appropriate safeguards are in place.

This website may use essential cookies to operate correctly and optional analytics cookies to understand website performance and visitor activity.

You can control or delete cookies through your browser settings. Disabling essential cookies may affect certain website functions.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, responding to enquiries and meeting legal, accounting or reporting requirements. Information that is no longer required will be securely deleted, destroyed or anonymised.

We use reasonable organisational and technical safeguards to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Subject to applicable law, including the Protection of Personal Information Act, you may request that we:

• Confirm whether we hold personal information about you.
• Provide access to your personal information.
• Correct incomplete, inaccurate or outdated information.
• Delete information that we are no longer permitted to retain.
• Stop or restrict certain processing.
• Withdraw consent previously provided.

You may also lodge a complaint with South Africa's Information Regulator if you believe your information has been processed unlawfully.

For privacy questions or requests, contact Brendon Bridge Studios at: